Restaurant, team, stack.
Olivia’s existing stack — all connected. We replace nothing. We build on top.
Guest Hub is the customer layer that ties POS, reservations, accounting, scheduling, and reputation tools into a single guest profile.
POS
Operations
Point of sale — feeds spend per guest into the profile.
PAIR / 24SevenOffice
Operations
Reservation system — bookings sync both ways.
SEMINE
Data
AI accounting — revenue attribution flows in.
PlanDay
Operations
Scheduling — staffing recommendations push out.
Mucib / Gastronomplan
Operations
Recipes & costing — menu items linked to guest preferences.
Microsoft Azure
Data
Data backbone — single source of truth for the guest profile.
Power BI
Data
Dashboards — Guest Hub metrics flow out, no duplicate reporting.
Microsoft Teams
Communication
Internal comms — alerts and AI insights routed to channels.
MonoTree
Operations
Intranet & HACCP — staff can view the guest profile from any tablet.
Google Business Profile
Reputation
Reviews and replies managed from the Reviews module.
TripAdvisor
Reputation
Reviews aggregated into the same workflow.
WhatsApp Business
Communication
Inbound and outbound messages flow into the Unified Inbox.
Communication
DMs land in the Unified Inbox alongside other channels.
Restaurant
Team
Branding
Languages
Guest Hub speaks every guest’s language. AI drafts replies in the guest’s preferred tongue.